Welcome to the EatNourishGo Terms and Conditions

 

To avoid all misunderstandings, please read these terms and conditions carefully. By placing any order or retreat chef booking you agree to be bound by these terms and conditions. If you are booking me as our retreat chef you will also receive the relevant terms in writing. 

 

If you have any questions on these terms and conditions, please contact me using the contact details set out below.

 

Terms & Conditions for EatNourishGo Retreat Chef Services

 

Payments 

Deposit and balance payments are due as per the details outlined unless otherwise mutually agreed: 

 

• 25% of total due no later than 12 weeks before the event  

• Remaining 75% balance due no later than 3 weeks before the event 

 

If, prior to the first deposit due, I receive another retreat enquiry for the dates you are interested in, I will inform you and give you the opportunity to confirm your booking with a non-refundable £100 holding deposit to secure the dates. This will be taken into account in the final total due. 

 

Payments are to be made by bank transfer please and bank details will be provided to you  – PayPal payments will incur a transaction fee as set by PayPal and will be added to the final balance. 

 

Cancellations 

If you need to cancel my booking as retreat chef for your event, please give me written notice as soon as possible as this will allow me to try and fill that slot with an alternative booking. 

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The following cancellation charges apply: 

• Cancellation notice received more than 8 weeks prior to the event - no cancellation charge but £100 holding deposit non-refundable if paid 

• Cancellation notice received between 4 – 8 weeks prior to the event - cancellation charge 25% of the total event cost charged (holding deposit taken into account if paid) 

• Cancellation notice received between 1 – 4 weeks prior to the event - cancellation charge 50% of the total event cost charged (holding deposit taken into account if paid) 

• Cancellation notice received less than 1 week prior to the event - cancellation charge 100% of the total event cost charged (holding deposit taken into account if paid) 

 

In the unlikely event that I need to cancel my booking with you due to unforeseeable circumstances such as illness or a personal/family emergency, I can support you in finding a suitable replacement chef for your retreat and will issue a full refund of your deposit/payments made to me. 

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Menus 

I will provide you with a menu proposal for your event, taking into account dietary requirements provided and special requests, where feasible. 

 

You will receive your menu proposal after the 25% deposit has been received – please do not distribute the menu to other organisations. 

 

Food Photos & Social Media 

If you like what you see on your plate (and I sincerely hope you do), please feel free to share your pictures on social media but please also tag @eatnourishgo in the posts. 

 

Kirsten @ EatNourishGo 

 

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Terms & Conditions for EatNourishGo Lifestyle Nutrition Products & Services

 

I offer lifestyle nutrition products, providing suggestions and information about healthy eating habits, nutrition and lifestyle changes that can contribute to improved levels of wellness. These are not deemed medical advice or a substitute for medical treatment.

 

From time to time I may sell other products and services and I reserve the right to modify, terminate or otherwise amend any of my products and services at any time.

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Lifestyle Nutrition Plans and Courses

 

I strongly recommend that you seek medical advice before start any weight loss, diet or nutritional programme. The information provided by me is not medical advice or a substitute for medical treatment. Without prejudice to the generality you should not use the suggested meals without first obtaining your own medical advice if you are underweight, pregnant, breastfeeding under 18 or have any medical condition which affects your dietary requirements.

 

Prices and Payment

 

(a) Prices

 

Prices for my products or services are inclusive of VAT where applicable. Whilst every care has been taken to ensure the accuracy of the pricing information, occasionally details are out of date. I will verify prices as part of my sales order process. 

 

(b) Taking payment

 

In respect of all products and services, the price will be taken from the payment method at the time of booking via the website.

 

(c) Billing

 

I reserve the right to adjust the pricing for my plans, products, services or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes to our products or services will take effect no earlier than 30 days following email notice to you and will not take effect for any product or service that is currently being provided. Please note that in relation to any orders, the terms and conditions in place at the time the order was placed will continue to apply, subject to any changes in price.

 

I reserve the right to cancel your order and/or withhold delivery of products or services if payment is not received from you prior to the delivery of the applicable products or services.

 

Cancellations

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Lifestyle Nutrition Plans

You may cancel your order within 14 days of booking for a full refund, provided that none of my services or products have been sent by me.

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If you decide to cancel during your plan (i.e. after the first pack has been sent but before the plan has been completed) and have 1-2-1 check-in sessions pending, I will refund the outstanding sessions only.

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Digital Products

Please note that all digital products which are downloaded or emailed to you directly are excluded from refunds.

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Statutory rights

 

Nothing in these terms of sale affects your statutory rights.

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Limitations and Exclusions of Liability

 

Nothing in the terms will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; or (c) limit or exclude any liability of a party in any way that is not permitted under applicable law.

 

I will not be liable to you in respect of any losses arising out of any event or series of events beyond my reasonable control.

 

I will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business contracts, commercial opportunities or goodwill.

 

 

Other Important Terms

 

I will treat all your personal information that we collect in connection with your order in accordance with the terms of my Privacy Policy. By signing up to this website, you agree to be added to my mailing list for occasional newsletters and other relevant communications but I will not spam you with frequent emails. You can request to be removed from the mailing list should you no longer wish to receive the emails but want to remain a member of this website.

 

This contract is between you and me.

 

Each section of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining sections will remain in full force and effect.

 

If we fail to insist that you perform any of your obligations under these terms and conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

 

Communications between us

 

1. When I refer to “in writing” in these terms, this will include e-mail.

 

2. If you wish to contact me in writing for any other reason, including to make a complaint, you can send this to me by e-mail at info@eatnourishgo.co.uk.

 

3. For contractual purposes, you consent to receive communications from us electronically (such as by email or text) and you agree that all agreements, notices, disclosures, and other communications that we provide you electronically satisfy and legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

 

Applicable Law

 

Except to the extent provided in the following paragraph, these conditions are governed by and construed in accordance with the laws of Wales. Both you and we agree to submit to the exclusive jurisdiction of the courts of Wales to resolve any dispute or claim between us.

 

If you are a citizen of any European Union Country the governing law and forum may also be the laws and courts of your usual place of residence.